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What the work actually changed

Three engagements, told from the client's side. Names are withheld, so what's left is the part that matters: the sector, the state of things before we started, and what measurably changed. Every figure on this page comes from the client who reported it.

Before and after

BPO advisory firm4+ years, ongoing

Pipeline capacity and revenue both doubled

Before
Complex advisory processes carried by manual effort, with no single system holding them together.
After
Pipeline capacity and revenue doubled over the course of the engagement.

What we builtThe work started as a Zoho engagement and widened into the broader technology stack the firm runs on, overhauling the manual processes rather than automating around them.

Sales organizationSingle build

Closing rate up 30 percent after the quoting tool shipped

Before
Quotes carrying unique payment plans were built by hand and re-keyed by the billing department. Zoho support and two other Zoho partners had already failed to solve it.
After
A 30 percent increase in closing rate, and no more manual entry of payment plans in billing.

What we builtA custom automated billing and quoting system, with the process mapped first and an interface built specifically for the sales team to work in.

Precision CNC manufacturingOngoing

Off spreadsheets and onto one connected system

Before
The operation ran on Excel, email, and pen and paper. It could not scale on those methods, and the highest quality standards left no room for the errors they produced.
After
Scaling at a rate the team had previously thought impossible, with staff spending their time on the work instead of the paperwork.

What we builtZoho CRM, Zoho Books, and Zoho Inventory implemented as one system for a manufacturer of zero-reject, close-tolerance components in hard-to-machine materials.

These are client-reported outcomes from the testimonials on our homepage. We withhold names rather than wait on sign-offs.

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