Industries · Field Service
We help service teams run smarter by…
Dispatch, routing, and invoicing that keep up with your crews.
What we solve
- DispatchRoutes that fill the day
- EquipmentHistory in the tech's hand
- InvoicingDone before the truck leaves
- PartsVan stock matches the books
- Fix rateFirst-time fix, measured
Your techs aren't the bottleneck. The whiteboard is.
When dispatch runs off a whiteboard and a phone, every job pays for it, from the route to the invoice. We build the system that runs it.
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Run off a whiteboardJobs dispatched by phone call and whiteboard
Built for the fieldSmart dispatch with live tech location
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Run off a whiteboardTechs arrive without the equipment's history
Built for the fieldHistory and manuals in the mobile app
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Run off a whiteboardWork orders and invoices written up back at the office
Built for the fieldSigned, photographed, and invoiced on site
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Run off a whiteboardParts used on jobs but never tracked against them
Built for the fieldParts drawn against each work order
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Run off a whiteboardCustomers calling to ask where the tech is
Built for the fieldA portal with live appointment status and ETA
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Run off a whiteboardNobody measures the first-time fix rate
Built for the fieldFirst-time fix tracked, with root causes
From kickoff to go‑live
Five phases. How long it takes depends on how many of these systems you need and how your jobs run today.
- 01 Discovery Map how a job moves, call to invoice
- 02 Design Dispatch board, work orders, portal
- 03 Build Routing, mobile app, invoicing
- 04 Data migration Customers, equipment, and jobs moved
- 05 Training and go-live Dispatchers and techs trained, then live
Who we build for
Built for
- HVAC, plumbing, electrical, pest control, and pool service
- Shops still dispatching off a whiteboard and a phone
- Teams running several techs and trucks every day
- Owners who want to measure first-time fix and get paid faster
Not a fit
- Teams that want the cheapest setup and no process work
- Companies looking for an app to install, not a system built around their jobs
In the client's own words
“I tried Zoho support and two other Zoho partners and I was getting nowhere.”
Billing no longer enters unique payment plans by hand.
Field Service done right
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Intelligent dispatch Route optimization and live tech location on one board, so trucks stop crossing paths.
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Tech mobile app Equipment history, service manuals, and job details in the field, so techs stop guessing.
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On-site digital work orders Photos, a signature, and the invoice captured before the truck leaves.
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Parts inventory Parts drawn against the work order, so the van stock matches the books.
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Customer portal Real-time appointment tracking and ETA updates, so customers stop calling to ask.
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First-time fix analytics First-time fix rate measured, with root causes trended so you can improve it.
What changes for your business
- First-time fix Techs arrive with the history and parts to finish on-site.
- Route efficiency Smarter dispatch that cuts windshield time.
- Faster cash Invoices generated before the truck leaves the driveway.
- Customer trust Live ETAs that end the where's-my-tech calls.
The Diagnostic · 90 seconds · no email
Not sure where your operation is leaking?
Tap the symptoms that hurt and get an instant case file on your field service operation.
Already have a system?
Is the software the problem, or the way it was set up?
We find where jobs stall and sequence the fix before anything new gets built.
Talk to an engineer- You own what we build
- No surprise billing
- Written scope first
- Every hour itemized
- NDA from day one
Field Service, answered
Yes. Intelligent dispatch puts live tech location on the board and optimizes the routes, so the day fills up instead of trucks crossing paths.
Yes. Digital work orders capture photos, the customer's signature, and the invoice on site. The job is billed before the truck pulls away, not when someone gets back to the office.
That's what we design for. The app puts equipment history, manuals, and job details in the tech's hand, so it saves them a guess on every call. We train dispatchers and techs on their own workflows.
Not necessarily. We start by finding where jobs stall, from dispatch to invoice. Sometimes that means a new system, and sometimes it means connecting or fixing the one you have.
Explore other industries
Industries overview See all 16 industries we build for The trades and teams we build systems for, and what we fix for each one. See every industryClosest to field service
- Roofing Every claim supplement chased to payment
- Construction Change orders that never stall the schedule
- Automotive No idle bays, no lost repair orders
- Agriculture Know your cost per acre before harvest
- Manufacturing From shop floor to top floor
- Supply Chain & Logistics Visibility from dock to door
More industries
- Inside Sales Dial smarter, close faster
- Real Estate Transaction files complete before closing day
- Healthcare Fewer no-shows, faster referrals
- Financial Services Client onboarding without the paper chase
- Food & Beverage Mock recalls without the scramble
- Retail & eCommerce One stock count across every channel
- Legal Intake, matters and audit-ready files
- Insurance Every policy in one place
- Architecture Fee burn by phase, from SD to CA